Check that the desktop is permitted to be woken if an external Remote Desktop/Remote Assistance" call comes in. You can initiate the wake-up request from another Windows or Mac computer or even an Android or iOS device running the TeamViewer (Classic) Remote Control app. This means you can remotely control an offline computer by waking it up first before establishing a connection to it. Teamviewer might be needed on the desktop because if the wake up message is using "Teamviewer language" the desktop will not understand the message. Wake-on-LAN allows you to turn on a sleeping or powered-off computer. Would not expect that Teamviewer would be needed on the phone hotspot - the phone is just a "pass through". No Dell I have ever had will support WoL from sleep or hibernate. Sleep mode and hibernate can be made to work with the correct drivers. Or to some other software that is able to accomplish the same thing. the correct answer is: WoL will wake a PC from an off state provided that the IP, subnet, mask and broadcast have NOT changed from the time when the PC was turned off. ![]() Now if the message is getting to desktop the message has to be right message to get the desktop's LAN adapter to respond "Wake on LAN". Either on the phone or the desktop - do not know what you are using but you can easily check and look at the settings. Since it works at home, I would expect that the wake up call message is being sent.Ĭannot say the same about possible firewall blockages. My sense is that when you attempt to wake up the desktop via your hotspot telephone (wireless) then the message is either not being forwarded on by the phone or gets blocked by a firewall. To wake up a computer, use the TeamViewer. Do I need to install the Teamviewer app on my phone? The app for remote control, or the host-app?"Īs I follow your explanation the laptop's Wake up call to the Desktop works on your home network. Step 1: Enable it in the BIOS To switch on/wake up any PC thats on your network, the first thing you need to do is activate the Wake-on-LAN option in the motherboard BIOS, assuming youre. This allows you to wake up your laptop, computer, workstation, or other devices that are running Windows or Mac OS X. Here, you'll see the option to send the WoL signal to fire up the PC. ![]() If I connect the laptop to my phone, set up as a hotspot, the wakeup-button indicate that an attempt to wake up the desktop is going on ("Wake up."), but nothing happens. Once you've seen the device you want to wake up, select it by clicking on it, then right-click and go to the Wake on LAN section. My question for support: "When the laptop is on my home network (for testing), I can wake up the desktop. ![]() (I use the laptop mostly in my RV, during the summer) (I will usually use a mobile modem on my laptop, but in the winter i deactivate that subscription. I have asked Teamviewer support about this. When I tried again, this time with my (smart)phone between the laptop and the desktop, as a hotspot, I couldn't wake up the desktop. Leave the posting: I am sure someone will have a similar problem. Seems that left clicking becomes a muscle memory thing and right clicking is so often a forgotten option.
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